Check out the most frequently asked questions about our product. If after reading this section you still have some doubt, do not hesitate to contact us.
To get profit you have to do nothing just open an account and add money with our available options, all the available funds in your account can have profit 24hrs, there is no terms and condition as much you hold as much you can get profit.
PayGlobel is a project of GlobelMoney Group and found a bank by the name of GlobelBank all profits are given by the bank as 24hrs profit calculation.
Once you open an account and login to your account first time you have to wait a bit up to 5-30mins to get deticated information from our parties, once your account is ready with virtual card and deticated bank accounts you'll be notified via email associated with your account.
As such as other deticated information crypto asst also need time to sync it's also can take up to 5-30mins and you'll be notified.
First you have to register your account as personal account and after to click upgrade option in your account section and follow other steps, for business account.
Just click upgrade option in your account secion and follow other steps in upgrade option, to upgrade to broker you must have atlease 200$ deposit in your account from atlease 1 week.
Just login to your account and from top bar request for your mastercard.
You can have 3 PayGlobel Accounts on your names, but if you have more than one account we may ask you some additional information about usage.
Just login to your account and from your dashboard click verifcation and follow next steps.
Your account activity is monitor by our fraud protection bot, if bot find something specious in any operation bot will cancle the operation, or you may lost account access after to reactive your account you have to contact our support team.
>1 Never share your account sensitive information except of your wallet id with anyone. >2 Always before login check if you are on a real PayGlobel website with https. >3 Keep secure your virtual card deatils before login always check who is beside you. >4 Change your password if you receive any system alert.
we encourage you to tell us about any suspicious activity relating you your account, as it could indicate a variety of scams or phishing attacks. If you have grounds for suspecting any such activity, please fill the online form by clicking on the available contact channel below, selecting “Security” category and problem with "Phishing/Scam" and let us know the details
Simply contact the Help Team. We’ll ask you a few questions to help us locate the account and give you the information you need.Get in touch with us by clicking on the available contact channels in Support and our team will make sure to assist you accordingly If you do not have access to the email address you have registered at Skrill, you need to mention your new email address in your message. If a change of email address is required, you may be asked to confirm your identity first.
Simply go to the Password Retrieval page and follow the instructions. If you are unable to complete the security checks for any reason, we will try to help you regain access to your PayGlobel account. To reach us, please click on support center.
If you have sent money to a merchant or seller who is registered on our system, please check with them first. They may be experiencing stock or delivery problems, or may be able to offer an alternative if the item you ordered is no longer available. If your problem cannot be resolved, please report it to the PayGlobel Help Team, who will advise you on the next steps.
We hope that you're entirely satisfied with the safety and convenience of PayGlobel. However, should you wish to, you can close your account at any time by contact PayGlobel Support.
Be sure before submit payment details that you are following the right steps, and try 2,3 times if transecion failed please contact our support team and we will be able to help you further.
You can withdraw/send as little as you like. However, the amount you withdraw/send should be sufficient to cover the withdrawal/send fees we apply as well as any fees applied by intermediary banks or payment companies.
It's nothing to worry some payments are in pending for a mean time until system proceed them sucessfully it's can take upto 1-5hrs for a payment to stay pending if it's taking longer please contact our support.
PayGlobel to PayGlobel transecions are proceed instantly, but for other payment options it's can take up to 1-5hrs and bank transfers can take longer.
There is no fees to receive personal payments in your account but on business accounts there are some fees which you can find in your account section.
You'll be able to find in your account summary, and for some transecion it's can take a little bit time to be availble in your summary.